WhatsApp CRM + AI

    Sell more with a WhatsApp CRM — never lose another conversation

    If your company sells over WhatsApp, you already know the pain: great conversations disappear, follow-ups get forgotten, and nobody knows where each lead really stands. ZekkoCRM is the WhatsApp CRM that centralizes conversations, lets AI handle qualification, and gives your team full pipeline visibility.

    • WhatsApp-ready workflows
    • AI qualifies leads
    • Full history on every card
    • Multiple reps, one inbox
    Connect my WhatsApp — free

    Free to start · No credit card · Ready in 5 minutes

    What is a WhatsApp CRM?

    A WhatsApp CRM connects your business WhatsApp to your CRM so conversations, leads and follow-ups stay organized in one place. Instead of messages scattered across personal phones, everything lives in a single dashboard — with history, metrics and automation rules.

    If your company sells over WhatsApp, you already know the pain: great conversations disappear, follow-ups get forgotten, and nobody knows where each lead really stands. ZekkoCRM is the WhatsApp CRM that centralizes conversations, lets AI handle qualification, and gives full pipeline visibility to reps and managers alike.

    A WhatsApp CRM built for sales teams

    WhatsApp centralized in the CRM

    Connect your business number and reply from inside ZekkoCRM. Every message is logged on the lead's card.

    AI qualifies and replies

    AI scores each lead, suggests the best reply, and can even start automatic conversations with new leads.

    Multiple reps, one inbox

    Distribute conversations across your team, avoid two reps answering the same lead, and track the queue in real time.

    Automatic follow-up

    Set message cadences for leads who went quiet — no more relying on someone to remember.

    Metrics per conversation

    Response time, conversion rate per rep, stalled leads — all in one clear dashboard.

    Keyword-based automation

    Create rules that move a card, assign an owner, or trigger messages based on what the lead wrote.

    Who needs a WhatsApp CRM?

    Sales teams selling over WhatsApp

    If reps chat with leads every day, you need a WhatsApp CRM to keep that history organized.

    Businesses losing leads to forgotten replies

    Stop losing deals because a rep 'forgot to answer.'

    Inside sales operations

    Combine SDR and closer workflows in the same CRM, without switching apps.

    Managers who need visibility

    Audit conversations and measure performance without asking for screenshots.

    Frequently asked questions

    What is a WhatsApp CRM?+

    A WhatsApp CRM connects your business WhatsApp number to a CRM to log conversations, organize leads, distribute chats across reps, and automate follow-ups. Instead of messages scattered across personal phones, everything is centralized in one dashboard with history, metrics and automation rules.

    What is the best WhatsApp CRM in 2026?+

    Popular WhatsApp CRM options include ZekkoCRM, Kommo, HubSpot and Pipedrive with third-party WhatsApp connectors. ZekkoCRM stands out by combining CRM, WhatsApp-ready workflows and AI in one product, with onboarding in about 5 minutes and plans built for small and mid-sized teams.

    Is there a free WhatsApp CRM?+

    Yes. ZekkoCRM's Start plan is free forever for 2 users and 50 leads, with WhatsApp-ready workflows included and no credit card required. It's the safest way to try it with your real pipeline before upgrading.

    How do I use a WhatsApp CRM in practice?+

    You connect your business number, import contacts, set up your pipeline stages, and start handling chats from inside the CRM. Every message lands on the lead's card, AI scores it and suggests a next step, and managers can track response time and conversion per rep in real time.

    How does the WhatsApp integration work?+

    ZekkoCRM connects to your WhatsApp number and surfaces conversations inside the CRM. Every message sent or received is logged on the lead's history automatically, with nothing to copy manually.

    Can I import my WhatsApp contacts into the CRM?+

    Yes. You can import contacts from a spreadsheet in a few clicks. From there, every new conversation lands on the right contact card without duplicating records.

    Can several reps work from the same number?+

    Yes. You can assign owners, distribute leads automatically, and prevent two reps from replying to the same customer.

    Does the AI reply automatically on WhatsApp?+

    You choose. AI can suggest replies for the rep, respond automatically to new leads outside business hours, or simply qualify and flag the lead for a human to take over.

    Is it secure to connect my business WhatsApp?+

    Yes. ZekkoCRM follows WhatsApp Business best practices, with encryption in transit and secure data storage. ZekkoCRM is not affiliated with or endorsed by WhatsApp or Meta.

    Does it work with a personal WhatsApp number or only Business?+

    We recommend using your company's WhatsApp Business number, which is the stable way to connect. Our team helps with setup during onboarding.

    Do I pay extra for the WhatsApp integration?+

    No. WhatsApp-ready workflows are included in ZekkoCRM's plans. You only pay for the plan you choose.

    Stop losing leads in the WhatsApp chat

    Connect your number, let AI qualify leads, and give your team one inbox for every conversation.

    Connect my WhatsApp — free