Terms of Service
Last updated: February 16, 2026
Welcome to ZekkoCRM. These Terms of Service govern access to and use of our cloud-based customer relationship management (CRM) platform. By creating an account or using ZekkoCRM, you agree to these Terms.
1. Definitions
"Service"
Refers to the ZekkoCRM platform, including all features, APIs, integrations and updates.
"Customer Data"
Means all information, data and content that you or your authorized users submit, store or process through the Service.
"Soft Launch Period"
Refers to the 90-day promotional period of free use of the Service.
"Account"
Means the Customer's registration with ZekkoCRM, which grants access to the Service.
2. Acceptance and Eligibility
Legal Capacity
You represent that you are at least 18 years old and have the legal capacity to enter into binding contracts.
Business Representation
If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Agreement
By creating an account, you confirm that you have read, understood and agreed to these Terms and our Privacy Policy.
3. Soft Launch – 90-Day Free Period
Promotional Period
During the Soft Launch Period, ZekkoCRM offers free access to all core features for 90 calendar days from Account creation.
No Commitment
You will not be charged during this period. No payment information is required.
End of Period
At the end of the 90 days, ZekkoCRM may migrate your Account to a paid plan, extend the free period, or discontinue access. You will be notified at least 15 days in advance.
Alpha Phase
The Service is in a development phase. ZekkoCRM does not guarantee uninterrupted availability or absence of errors during the Soft Launch Period.
4. License and Use of the Service
Subject to compliance with these Terms, ZekkoCRM grants you a limited, non-exclusive, non-transferable and revocable license to access and use the Service.
- Do not copy, modify, or reverse engineer the Service
- Do not sell, resell, or sublicense access
- Do not use it for illegal or fraudulent activities
- Do not overload or interfere with the infrastructure
- Do not attempt to gain unauthorized access
- Do not remove intellectual property notices
5. Account and Security
Responsibility
You are responsible for maintaining the confidentiality of your credentials and for all activities carried out under your Account.
Notification
You must immediately notify ZekkoCRM of any security breach.
6. Customer Data
Ownership
You retain all rights to your Customer Data. ZekkoCRM does not claim ownership over your data.
License to Process
You grant ZekkoCRM a license to host and process your data strictly to provide the Service.
7. Privacy and Security
ZekkoCRM implements technical and organizational measures to protect Customer Data in compliance with the LGPD (Law No. 13,709/2018), and honors rights under applicable law, such as the GDPR, where relevant. We implement data encryption and constant security monitoring.
8. Availability
We make efforts to keep the Service available 24/7, but we do not guarantee uninterrupted availability, especially during maintenance phases.
11. Limitation of Liability
ZekkoCRM's total liability, under any circumstances, is limited to the amount paid by you in the last 12 months. During the free period, this liability is limited to US$20.